RETURNS & EXCHANGES

I gladly accept returns, exchanges, and cancellations

  • Contact me within : 3 days of delivery
  • Ship items back within : 5 days of delivery
  • Request a cancellation within : 12 hours of purchase

 

Kindly please be noted that the shipping costs to return your item(s) will be your responsibility.

Upon receiving the returned item(s) in unused condition we will issue the refund to the value of the original purchase price of the returned item(s).

Kindly please be noted that Afterpay merchant fee of 6.6% of your payment plus $0.33 is not refundable in case of cancellation or return of order.

 

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for :

  • Custom or personalized orders
  • Items on sale

Questions about your order?
Please contact us if you have any problems with your order.
★ REVIEWS

Let customers speak for us

344 reviews
97%
(334)
2%
(8)
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(2)
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Amazing

Love everything about my bag 💼 now I’m building an outfit around it to go the the races
With
Thanks lots

So Beautiful

I bought 2 bags & love them both. They are really well made.
Saving for my next one

Gorgeous!

This was my second purchase and it was a gift. My friend loved it. It's so gorgeous and arrived really quickly.

Unikko poppy bag

Love my bag - actual better than the photo and beautifully made. Warning - they are definitely addictive! Had to order another one which I’m even more thrilled with. They are great value for the money and love the fact they are made in Oz. Thanks, Felicity!

Black Leather - large bag

This is a beautiful bag - love it ! Quality leather, Australian made and promptly delivered via Australia Post - gold stars all round :-)